Luxury Retail Sales Supervisor — Style & Client Experience

Marc Jacobs; Chesterfield (MO); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Comprehensive benefits package

401k matching

Employee discounts (PerkSpot)

Product discounts on MJ brands

Job summary

Marc Jacobs is seeking a Sales Supervisor to support the St. Louis Premium Outlets in Chesterfield, MO. You will drive sales, coach staff, and ensure a premium guest experience.

This role requires leadership experience, strong communication, and a customer‑focused mindset to maintain brand standards. You will lead a team on a fast-paced floor, manage client relationships, and help execute company policies while upholding store operations and appearance.

Qualifications

• 3+ years of experience in retail, sales, or industry-adjacent role with a focus on customer service.
• Prior leadership experience strongly preferred.
• Experience in generating sales, building, and developing client relationships.
• Demonstrated verbal and written communication skills.
• Passion for delivering exceptional customer experiences and brand alignment.

Responsibilities

• Consistently achieve or exceed individual and store sales and other KPIs.
• Lead the sales floor to deliver an excellent customer experience.
• Ensure the store is guest ready and welcoming.
• Build the sale by sharing styling expertise and product knowledge.
• Initiate regular client contact and follow‑up on sales and events.
• Foster collaboration and open communication with colleagues and management.
• Open and close the store according to Marc Jacobs procedures.

Skills

Sales experience

Leadership

Customer service

Communication

POS operation

MS Office

Tools

POS system

Microsoft Office

Job description

Marc Jacobs is seeking a Sales Supervisor to support the St. Louis Premium Outlets in Chesterfield, MO. You will drive sales, coach staff, and ensure a premium guest experience.

This role requires leadership experience, strong communication, and a customer‑focused mindset to maintain brand standards. You will lead a team on a fast-paced floor, manage client relationships, and help execute company policies while upholding store operations and appearance.