Luxury Sales Supervisor | Elevate Client Experience

LVMH; Chesterfield (MO); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Paid holidays

Vacation time

Sick and personal time

Medical insurance

Dental insurance

Vision insurance

401k matching

PerkSpot discounts

Marc Jacobs product discounts

Discounts on other LVMH brands

Job summary

Marc Jacobs International in St. Louis at the Chesterfield Premium Outlets is seeking a Sales Supervisor to support management with daily store operations, drive sales, deliver exceptional customer experiences, and coach the team.

You will lead the floor, maintain brand standards, and partner with management to implement policies, brand directives, and initiatives, while staying guest-ready and focused on client relationships.

Qualifications

• 3+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service.
• Prior leadership experience strongly preferred.
• Experience in generating sales, building, and developing client relationships.
• Demonstrated verbal and written communication skills.
• Delivers Excellence - passionate and empathetic toward clients.

Responsibilities

• Consistently achieve or exceed individual & store sales and other KPIs.
• Lead the sales floor to deliver an excellent customer experience with a customer-first mindset.
• Ensure the store is guest-ready and welcoming for clients.
• Build the sale by applying styling expertise, product knowledge, and trend awareness.
• Initiate regular client contact and timely follow-up on sales, events, or inquiries.
• Foster collaboration and open communication with colleagues and management.
• Open and close the store according to Marc Jacobs procedures.
• Maintain an organized sales floor and stockroom.
• Adhere to all company policies and procedures.

Skills

Retail experience

Leadership

Customer service

Communication

Product knowledge

POS skills

MS Office

Flexible schedule

Tools

POS system

Microsoft Office

Job description

Marc Jacobs International in St. Louis at the Chesterfield Premium Outlets is seeking a Sales Supervisor to support management with daily store operations, drive sales, deliver exceptional customer experiences, and coach the team.

You will lead the floor, maintain brand standards, and partner with management to implement policies, brand directives, and initiatives, while staying guest-ready and focused on client relationships.