Luxury Brand Experience Specialist

Clase Azul México; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Clase Azul Mexico, a luxury spirit brand, seeks a Client Experience Specialist to foster relationships with private clients and curate exclusive experiences. You will drive direct sales, organise tastings, and build a high‑net‑worth client community around the Icon Portfolio and Limited Editions.

In this role, you will manage client profiles, coordinate private appointments and events, and collaborate with cross‑functional teams across locations to deliver memorable experiences and optimise the

Qualifications

• Two to three years in luxury hospitality or experiential marketing.
• Proven record in client engagement, events, and sales.
• Strong ability to build relationships with high-net-worth clients.
• Storytelling, brand building, crafting unique consumer experiences.
• Organization, project and budget management.
• Ability to work independently across locations.
• MS Office proficiency.
• Bilingual English and Spanish preferred.
• Professional appearance for luxury retail.
• Ability to lift 40 lbs and transport equipment.
• Willingness to travel 30% with US passport/visa.

Responsibilities

• Serve as a brand ambassador and storyteller through immersive experiences.
• Organize private appointments and tastings for clients.
• Create and maintain detailed client profiles in the booking platform.
• Manage follow-up communication for positive experiences.
• Personalize client experiences with bespoke recommendations.
• Drive direct sales of the Icon Portfolio and Limited Editions.
• Build a database of high-net-worth individuals and organizations.
• Coordinate client travel to Clase Azul destinations and boutiques.
• Support planning and execution of exclusive events.
• Coordinate event logistics including site visits, catering, vendors.
• Utilize events to introduce new clients to Clase Azul offerings.
• Identify brand partnerships to reinforce luxury positioning.
• Manage event budgets and ensure production guidelines.
• Provide post-event insights and cross-functional reporting.

Skills

Luxury hospitality

Client engagement

Event execution

Sales oriented

Budget management

Project management

Bilingual English/Spanish

MS Office

HNWI networking

Travel willingness

Job description

Clase Azul Mexico, a luxury spirit brand, seeks a Client Experience Specialist to foster relationships with private clients and curate exclusive experiences. You will drive direct sales, organise tastings, and build a high‑net‑worth client community around the Icon Portfolio and Limited Editions.

In this role, you will manage client profiles, coordinate private appointments and events, and collaborate with cross‑functional teams across locations to deliver memorable experiences and optimise the