Luxury Brand Ambassador – Elevate Guest Experience

Brunello Cucinelli; San Marcos (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Brunello Cucinelli in Texas seeks a Brand Ambassador to deliver an exceptional in-store experience and drive sales while upholding the brand’s Humanistic philosophy. You will support the Store Manager in achieving objectives and embody the brand aesthetic through every guest interaction.

Dedicated to craftsmanship and client relationships, you will maintain product knowledge, participate in promotional activities, and contribute to inventory and floor set tasks in a luxury environment.

Qualifications

• Elevated retail or hospitality experience preferred.
• Exceptional customer service and networking skills.
• Strong verbal and written communication skills.
• Proficient with POS systems and Microsoft Office Suite; Outlook and Excel.
• Ability to stand for extended periods and lift up to 40 pounds occasionally.
• Availability to work a varied schedule including weekends and holidays.

Responsibilities

• Provide industry leading customer service and build guest loyalty in-store.
• Maximize selling opportunities to achieve and exceed sales goals.
• Resolve customer issues with best-in-class service and strong problem solving.
• Maintain product knowledge and stay updated on marketing and promotional activity.
• Act as a brand ambassador reflecting Brunello Cucinelli's philosophy and lifestyle.
• Assist with opening/closing, cash handling, inventory, and store operations.
• Uphold visual merchandising standards and support floor sets and moves.
• Collaborate with colleagues and corporate partners to drive store performance.
• Seek feedback and opportunities for personal and team growth.

Skills

Customer service

Networking

Communication

Education

High School Diploma

Tools

POS systems

Microsoft Office

Outlook

Excel

Job description

Brunello Cucinelli in Texas seeks a Brand Ambassador to deliver an exceptional in-store experience and drive sales while upholding the brand’s Humanistic philosophy. You will support the Store Manager in achieving objectives and embody the brand aesthetic through every guest interaction.

Dedicated to craftsmanship and client relationships, you will maintain product knowledge, participate in promotional activities, and contribute to inventory and floor set tasks in a luxury environment.