Luxury Boutique Receptionist & Client Experience Lead

Solomon Page; New York (NY); On-site; USD 41,000 - 43,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k)

Direct deposit

Commuter benefits

Job summary

Solomon Page is seeking a Boutique Assistant/Receptionist for a top luxury jeweler in New York, NY. The role shapes the client first impression, delivers exceptional service, and embodies the brand's passion in every interaction.

You will greet clients, route inquiries, handle emails and live chats, maintain POS backoffice accuracy, and collaborate with boutique management to keep merchandise in prime condition. The position offers hourly pay and a career within a prestigious luxury environment.

Qualifications

• Bachelor’s degree preferred or one year retail/customer service experience.
• Knowledge and enthusiasm for luxury fashion/retail.
• Proficiency with Microsoft Office.
• Ability to speak multiple languages is a plus.

Responsibilities

• Greet clients in a timely, professional and engaging manner.
• Direct entrants to the appropriate person and handle inbound calls.
• Provide written responses to inquiries via Email and Chat.
• Backfill POS stations and desks accurately.
• Maintain a strong partnership with Management and Boutique Administrators.
• Greet clients and assist with Reception duties, adhering to protocols.

Skills

Communication skills

Customer service

Multilingual

Education

Bachelor’s degree in Fashion/Retail or related field

Tools

Microsoft Office

Job description

Solomon Page is seeking a Boutique Assistant/Receptionist for a top luxury jeweler in New York, NY. The role shapes the client first impression, delivers exceptional service, and embodies the brand's passion in every interaction.

You will greet clients, route inquiries, handle emails and live chats, maintain POS backoffice accuracy, and collaborate with boutique management to keep merchandise in prime condition. The position offers hourly pay and a career within a prestigious luxury environment.