Luxury Boutique Client Experience Concierge

US04 Richemont North America, Inc.; Florida; On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision programs

Comprehensive benefits program

Job summary

US04 Richemont North America, Inc. in New York seeks a Boutique Assistant to support the client experience strategy in the boutique. The role involves building extraordinary client experiences, managing appointments, and maintaining visual standards.

Candidates should have luxury retail experience, excellent MS Office skills, and a collaborative attitude. Benefits include medical, dental, and vision programs, with a focus on creating memorable client experiences.

Qualifications

• Previous experience in luxury retail, service, or hospitality industry is a plus.
• Excellent computer skills, specifically MS Office; SAP knowledge is preferred.
• Additional language skills are a plus.

Responsibilities

• Build extraordinary client experiences through hospitality excellence.
• Promote a warm and welcoming boutique environment.
• Assist with appointment preparation and client entertainment.
• Manage boutique traffic and appointments.
• Maintain visual standards of the boutique.
• Provide personal services for clients.
• Assist clients with quick service and personalization requests.
• Participate in daily boutique set-up and break‑down.
• Uphold Cartier standards and project a professional image.

Skills

Luxury retail experience

Computer skills (MS Office)

Interpersonal communication skills

Tools

SAP

Job description

US04 Richemont North America, Inc. in New York seeks a Boutique Assistant to support the client experience strategy in the boutique. The role involves building extraordinary client experiences, managing appointments, and maintaining visual standards.

Candidates should have luxury retail experience, excellent MS Office skills, and a collaborative attitude. Benefits include medical, dental, and vision programs, with a focus on creating memorable client experiences.