Luxury Boutique Operations Associate

Brunello Cucinelli; Los Angeles (CA); On-site; USD 36,000 - 41,000; Full time

Job summary

Brunello Cucinelli in Los Angeles, California, is seeking an Operations Associate to support daily store operations, ensure inventory accuracy, and assist the sales team in delivering an exceptional client experience.

Responsibilities include receiving, tagging, replenishing merchandise, performing cycle counts, arranging shipping, maintaining documentation, and supporting Visual Merchandising while upholding boutique standards.

Qualifications

• High School Diploma required.
• 3-5 years’ experience in an operations-focused role.
• Experience working in an elevated retail or hospitality environment.
• Strong organizational and communication skills (both written and verbal).
• Proficiency in POS systems, Microsoft Office, Outlook, and Excel.
• Proficiency with inventory platforms; familiarity with RFID technology is a plus.
• Flexibility and adaptability when workload or tasks are changed as necessitated by business.
• Ability to stand for multiple hours and lift up to 40 pounds without assistance.
• Ability to work a flexible schedule including weekends and holidays.

Responsibilities

• Support daily operations, including receiving, tagging, and replenishing merchandise.
• Perform regular and as needed cycle counts to reduce shrink and improve inventory accuracy.
• Ensure all product movement is performed without error and packaged to company standards.
• Arrange all inbound and outbound shipping (including client‑facing orders as well as inter‑boutique transfers).
• Ensure appropriate files are maintained with documentation regarding movements.
• Support execution of Visual Merchandising directives by having product prepared and ensure VM standards are maintained throughout the day, communicating support needs to store leadership.
• Partner with store leadership on inventory reporting and make recommendations for resolutions to issues that arise.
• Communicate and collaborate with corporate partners regarding product needs, inventory discrepancies, or operational concerns.
• Manage and maintain adequate supply levels, including packaging materials, to support daily boutique operations.
• Support the team by promptly locating and retrieving alternate sizes, colors, and styles to enhance the client experience.
• Support store leadership in maintaining boutique standards with regards to maintenance needs and facilities management.
• Consistently demonstrate product knowledge to support store sales, reduce inventory discrepancies, ensure transfer/shipping accuracy, and maintain physical product integrity.
• Under the guidance and direction of store leadership, support managerial objectives including opening and closing the store, cash handling, and other tasks as assigned.
• Support the physical inventory process in partnership with store leadership including leading and conducting physical inventory.
• Demonstrate integrity and accountability by consistently following company policies and acting with professionalism in all interactions.
• Foster teamwork and collaboration to achieve shared goals and celebrate successes and growth opportunities.

Skills

Organizational skills

Communication skills

Flexibility

Teamwork

Education

High School Diploma

Tools

POS systems

Microsoft Office

Outlook

Excel

Inventory platforms

RFID technology

Job description

Brunello Cucinelli in Los Angeles, California, is seeking an Operations Associate to support daily store operations, ensure inventory accuracy, and assist the sales team in delivering an exceptional client experience.

Responsibilities include receiving, tagging, replenishing merchandise, performing cycle counts, arranging shipping, maintaining documentation, and supporting Visual Merchandising while upholding boutique standards.