OPERATIONS ASSOCIATE

BRUNELLO CUCINELLI USA INC; United States; On-site; USD 38,000 - 62,000; Full time

Job summary

BRUNELLO CUCINELLI USA INC seeks an Operations Associate to support daily store operations, maintain inventory accuracy, and assist the sales team in delivering an exceptional client experience.

You will handle receiving, tagging, replenishment, cycle counts, and shipping; support Visual Merchandising and collaborate with leadership to address inventory discrepancies and operational concerns; ensure boutique standards are upheld throughout the day.

Qualifications

• High School Diploma required.
• 3–5 years’ experience in an operations-focused role.
• Experience in an elevated retail or hospitality environment.
• Strong organizational and written/verbal communication skills.
• Proficiency in POS systems, Microsoft Office, Outlook, and Excel.
• Proficiency with inventory platforms; RFID knowledge is a plus.
• Flexibility and adaptability when workload changes.
• Ability to stand for multiple hours and lift up to 40 pounds.
• Ability to work a flexible schedule including weekends and holidays.

Responsibilities

• Support daily store operations, including receiving, tagging, and replenishing merchandise.
• Perform regular cycle counts to reduce shrink and improve inventory accuracy.
• Ensure product movement is error-free and packaged to standards.
• Arrange inbound and outbound shipping, including client-facing orders and inter-boutique transfers.
• Maintain appropriate files with documentation regarding movements.
• Support execution of Visual Merchandising directives and VM standards throughout the day.
• Partner with store leadership on inventory reporting and issue resolution.
• Communicate with corporate partners regarding product needs and discrepancies.
• Maintain supplies for daily boutique operations.
• Locate and retrieve alternate sizes/colors/styles to enhance client experience.
• Assist in opening/closing procedures and cash handling as assigned.
• Lead and participate in physical inventory with store leadership.
• Demonstrate integrity and professionalism in all interactions.

Skills

Organizational skills

Communication skills

Adaptability

Team collaboration

Education

High School Diploma

Tools

POS systems

Microsoft Office

Excel

Outlook

Inventory platforms

RFID knowledge

Job description

Who you are

The Operations Associate will support the daily operations of the store. In this role, you will ensure smooth back‑of‑house processes, maintain inventory accuracy, and support the sales team in delivering an exceptional client experience.

Responsibilities

• Support daily operations, including receiving, tagging, and replenishing merchandise.
• Perform regular and as needed cycle counts to reduce shrink and improve inventory accuracy.
• Ensure all product movement is performed without error and packaged to company standards.
• Arrange all inbound and outbound shipping, including client‑facing orders and inter‑boutique transfers.
• Maintain appropriate files with documentation regarding movements.
• Support execution of Visual Merchandising directives by preparing product and ensuring VM standards are maintained throughout the day, communicating support needs to store leadership.
• Partner with store leadership on inventory reporting and make recommendations for resolutions to issues that arise.
• Communicate and collaborate with corporate partners regarding product needs, inventory discrepancies, or operational concerns.
• Manage and maintain adequate supply levels, including packaging materials, to support daily boutique operations.
• Promptly locate and retrieve alternate sizes, colors, and styles to enhance the client experience.
• Support store leadership in maintaining boutique standards with regards to maintenance needs and facilities management.
• Consistently demonstrate product knowledge to support store sales, reduce inventory discrepancies, ensure transfer/shipping accuracy, and maintain physical product integrity.
• Support managerial objectives including opening and closing the store, cash handling, and other tasks as assigned.
• Support the physical inventory process in partnership with store leadership, including leading and conducting physical inventory.
• Demonstrate integrity and accountability by consistently following company policies and acting with professionalism in all interactions.
• Foster teamwork and collaboration to achieve shared goals and celebrate successes and growth opportunities.

Qualifications

• High School Diploma required.
• 3‑5 years’ experience in an operations‑focused role.
• Experience working in an elevated retail or hospitality environment.
• Strong organizational and communication skills (both written and verbal).
• Proficiency in POS systems, Microsoft Office, Outlook, and Excel.
• Proficiency with inventory platforms; familiarity with RFID technology is a plus.
• Flexibility and adaptability when workload or tasks are changed as necessitated by business.
• Ability to stand for multiple hours and lift up to 40 pounds without assistance.
• Ability to work a flexible schedule including weekends and holidays.

EEOC
Brunello Cucinelli is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.