Luxury Boutique Director in Training | Client Experience

Hublot; Houston (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Hublot North America seeks an Assistant Boutique Director for our Dallas boutique to support the Boutique Director in all operations and staff management. You will drive exceptional customer service, uphold brand standards, and oversee inventory, events, and CRM activities.

Ideal candidates have 5+ years in luxury retail with 2+ years in a management role, strong leadership, and excellent organization. This role is on-site in Dallas, reporting to the North America Retail team.

Qualifications

• Bachelor’s degree preferred and minimum 5 years of related experience.
• Previous retail luxury experience required.
• Minimum of 2 years in a retail management role.
• Strong organizational skills and leadership ability.

Responsibilities

• Assist Boutique Director in all operations of the Dallas boutique.
• Manage staff performance and daily floor activities.
• Maintain brand integrity and HQ display guidelines.
• Oversee client service, CRM updates, and after-sales support.
• Lead events, activations, and boutique networking.
• Provide weekly sales and operations reports and insights.
• Mentor Sales Associates in customer service and procedures.
• Act as on-floor manager when Boutique Director is absent.

Skills

Retail management

Leadership

Customer focus

Team management

Organization

Communication

Education

Bachelor's degree

Job description

Hublot North America seeks an Assistant Boutique Director for our Dallas boutique to support the Boutique Director in all operations and staff management. You will drive exceptional customer service, uphold brand standards, and oversee inventory, events, and CRM activities.

Ideal candidates have 5+ years in luxury retail with 2+ years in a management role, strong leadership, and excellent organization. This role is on-site in Dallas, reporting to the North America Retail team.