Luxury Boutique Concierge Associate

Adecco US, Inc.; Menlo Park (CA); On-site; USD 32,000 - 33,000; Full time

Job summary

Adecco US, Inc. seeks Boutique Assistants for a luxury brand, delivering personalized service in a fast-paced boutique environment in Palo Alto, CA. The role emphasizes hospitality, client experience, and seamless operations.

Ideal candidates have experience in luxury/high-touch settings, are detail-oriented, and excel at multitasking while maintaining professionalism. This temporary opportunity runs Oct 2026–Feb 2027, with 35 hours/week and $23–$24/hour, in a premium retail setting.

Qualifications

• Previous experience in luxury retail, hospitality, upscale restaurants, hotels, or another high-touch service environment.
• Polished, approachable, and professional presence.
• Exceptional interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask and remain composed in a fast-paced environment.
• Strong computer and technology skills.
• Microsoft Office experience required; SAP experience is a plus.
• Additional language skills are a plus.
• Collaborative, positive, and "can-do" attitude.
• Genuine interest in luxury, fashion, jewelry, watches, hospitality, or exceptional client service.

Responsibilities

• Create a warm, welcoming, and polished environment for every client.
• Support the boutique team with appointment preparation, client entertainment, product presentation, gift wrapping, and food and beverage service.
• Assist with preparing the boutique for client appointments and creating an elevated experience.
• Help manage boutique traffic, appointments, and client flow.
• Assist with client service requests, including watch sizing, strap changes, engraving, embossing, and other personalization services.
• Assist clients with personalized requests such as restaurant reservations, directions, entertainment recommendations, floral orders, and other concierge-style services.
• Support incoming phone calls, messages, and appointment-setting inquiries.
• Maintain the organization and presentation of client-facing areas, wrap rooms, and hospitality spaces.
• Replenish supplies and maintain organized sales and hospitality areas.
• Assist with boutique opening and closing procedures.
• Partner with the operations team to maintain supplies and non-sellable inventory.
• Support special projects and other boutique needs as assigned.
• Follow all security, operational, and service standards.
• Work collaboratively with sales associates, management, and operations to create a seamless client experience.

Skills

Luxury retail

Hospitality

Interpersonal skills

Attention to detail

Multitasking

Technology skills

Tools

Microsoft Office

SAP

Job description

Adecco US, Inc. seeks Boutique Assistants for a luxury brand, delivering personalized service in a fast-paced boutique environment in Palo Alto, CA. The role emphasizes hospitality, client experience, and seamless operations.

Ideal candidates have experience in luxury/high-touch settings, are detail-oriented, and excel at multitasking while maintaining professionalism. This temporary opportunity runs Oct 2026–Feb 2027, with 35 hours/week and $23–$24/hour, in a premium retail setting.