Luxury Boutique Client Experience Associate

Richemont Iberia SL; Town of Florida (NY); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Job summary

Cartier North America is seeking a Boutique Assistant for our Palm Beach boutique. The role focuses on delivering a curated client experience with hospitality excellence, assisting sales teams, presentations, and event-driven client engagement.

You will support appointment prep, post-visit follow-ups, and day-to-day boutique operations to ensure seamless service in a luxury environment. The ideal candidate has experience in luxury retail or hospitality, strong computer skills, and the ability to

Qualifications

• Experience in luxury retail, service, or hospitality is a plus.
• Excellent computer skills and proficiency with technology.
• MS Office experience required; SAP knowledge preferred.

Responsibilities

• Build extraordinary client experiences through hospitality excellence.
• Promote a warm, welcoming boutique environment to advance the client journey.
• Support front-of-house and back-of-house activities to ensure seamless client experiences, including appointment prep, product presentation, and sales finalization.
• Assist with appointment setting and management of the RDV booking tool and queue.

Skills

MS Office

SAP

Customer service

Languages

Tools

SAP

Job description

Cartier North America is seeking a Boutique Assistant for our Palm Beach boutique. The role focuses on delivering a curated client experience with hospitality excellence, assisting sales teams, presentations, and event-driven client engagement.

You will support appointment prep, post-visit follow-ups, and day-to-day boutique operations to ensure seamless service in a luxury environment. The ideal candidate has experience in luxury retail or hospitality, strong computer skills, and the ability to