Luxury Boutique Cashier & POS Specialist

Hermès International S.A.; Miami (FL); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Commission and bonus incentives based 

Medical, Dental, Vision

Life Insurance and Disability

Paid time off

Paid Parental Leave

401(k) and Roth Retirement Plan

Voluntary benefits

Product discount and EAP resources

Access to Calm App and Health Advocate

Job summary

Hermès Miami Boutique is seeking a Cashier to support front-of-house operations with precise transaction processing, customer service excellence, and POS management in a fast-paced luxury setting.

The role requires 1 year of retail experience, strong numeracy, and meticulous cash handling. You will join a collaborative sales team and participate in opening/closing procedures and daily cashier reporting.

Qualifications

• 1 year retail experience, in a luxury environment preferred.
• Strong communication skills.
• Knowledge of operating cash register or point-of-sale terminal.
• Good numerical sense, detail-oriented, high levels of integrity, and meticulous in payment handling.
• Cash handling experience strongly preferred.
• Customer service oriented.
• Ability to multi-task.
• Detail oriented.
• Strong organizational skills.
• Computer skills: Microsoft Office.

Responsibilities

• Accurately record point of sales transaction at the register: processing sales, sends, repairs, assist in preparation of opening and closing procedures with management.
• Consistently provide high levels of service to our clients within the Hermès standard of service: prompt and friendly greeting, offer to assist and answer questions, and assistance with wrapping and packaging at point of sale.
• Support the Sales Team to serve clients by providing cashier service and support as required.
• Process payment transactions such as cash, credit card, and other applicable forms with a high level of compliance and accuracy.
• Process multiple types of transactional requests such as returns, exchanges, refunds, and tax refunds according to the company policies and guidelines.
• Reconciliation of daily transactions with cash and other forms of balances, ensuring adequate cash flow in counters, verifying the amounts at the beginning and end of shifts.
• Input transaction and client information on the system and invoices accurately.
• Assist in preparing daily cashier report.
• Answer phones in a timely manner and exhibit friendly and appropriate customer service.
• Support general store operations and other ad hoc duties as assigned.
• Promote teamwork and work closely with the store team.
• Regular in-person work at a Company-designated work location is an essential function of this position.

Skills

Retail experience

Cash handling

Customer service

POS terminal

Communication skills

Tools

Microsoft Office

Job description

Hermès Miami Boutique is seeking a Cashier to support front-of-house operations with precise transaction processing, customer service excellence, and POS management in a fast-paced luxury setting.

The role requires 1 year of retail experience, strong numeracy, and meticulous cash handling. You will join a collaborative sales team and participate in opening/closing procedures and daily cashier reporting.