Luxury Boutique Bellperson — Guest Services & Concierge

The Beatrice; Providence (RI); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Onsite parking

Job summary

The Beatrice Hotel in Providence seeks a Bellperson to provide attentive, courteous service to guests from arrival to departure. You will assist with luggage, escort guests, and support front desk tasks as needed, becoming the first point of contact for visitors.

The role emphasizes a friendly, calm demeanor, strong communication, and the ability to work well under pressure in a luxury boutique setting. Onsite parking is available; hourly pay starts at $16 plus gratuities.

Qualifications

• Customer Service experience preferred, but not required.
• Must display a friendly and warm disposition with clear communication.

Responsibilities

• Greet guests and assist with luggage and directions.
• Escort guests to rooms and provide local area information.
• Answer phone calls and assist guests accordingly.
• Maintain cleanliness and appearance of lobby and public spaces.
• Ensure bell cart is clean and ready for use in the lobby.

Skills

Friendly disposition

Quick decision making

Initiative

Situational composure

Strong communication

Job description

The Beatrice Hotel in Providence seeks a Bellperson to provide attentive, courteous service to guests from arrival to departure. You will assist with luggage, escort guests, and support front desk tasks as needed, becoming the first point of contact for visitors.

The role emphasizes a friendly, calm demeanor, strong communication, and the ability to work well under pressure in a luxury boutique setting. Onsite parking is available; hourly pay starts at $16 plus gratuities.