Luxury Boutique Assistant Store Director

LVMH; Costa Mesa (CA); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Bonus structure

Paid time off

Holiday pay

401k

Job summary

Fendi, part of the LVMH family in Costa Mesa, seeks an Assistant Store Director to lead the boutique’s sales, operations, and client development. You will act as a Brand Ambassador, drive performance, and elevate the in-store client experience with cross-functional collaboration.

The role requires at least 5 years of luxury retail management, strong leadership and CRM skills, and a flexible schedule including some evenings and weekends.

Qualifications

• Minimum 5 years of management experience, luxury preferred.
• Bachelor’s degree or equivalent experience preferred.
• Strong understanding of luxury fashion industry and luxury clientele.
• Ability to develop, empower, and train leadership team and staff.

Responsibilities

• Drive sales performance and analyze business to implement action plans.
• Partner with Store Director to develop sales strategy with cross-functional teams.
• Lead customer service quality and cultivate VIP relationships.
• Develop Fendi customers using CRM tools and maintain the database.
• Oversee front- and back-of-house operations and cost control.
• Coach staff, recruit talent, and promote career growth.

Skills

Leadership & coaching

Customer service

CRM & clienteling

Team development

Communication

Education

Bachelor’s degree or equivalent experience

Tools

CRM software

Job description

Fendi, part of the LVMH family in Costa Mesa, seeks an Assistant Store Director to lead the boutique’s sales, operations, and client development. You will act as a Brand Ambassador, drive performance, and elevate the in-store client experience with cross-functional collaboration.

The role requires at least 5 years of luxury retail management, strong leadership and CRM skills, and a flexible schedule including some evenings and weekends.