Luxury Bell Attendant — Guest Experience Pro

Aman Group; Canyon, Northern (TX, KY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Complimentary night programme

Meal per shift

401k with match

Vision, dental, life insurance

Health plan

Paid time off

Discounts on F&B & spa

Job summary

Aman Group’s Amangiri resort seeks a warm, attentive Bell Attendant to deliver personalized service from arrival to departure. You will greet guests, assist with luggage, escort to suites, and ensure a seamless resort experience in a luxury setting.

Responsibilities include delivering amenities, coordinating with Front Office and Concierge, and maintaining bell area readiness. Flexibility for weekends and holidays is required, with a focus on exceptional guest care.

Qualifications

• Valid driver’s license and clean driving record.
• Oral proficiency in the English language.
• High School graduate or GED.
• Excellent customer service and interpersonal communication skills.
• Comfortable with physical tasks including lifting and standing for extended periods.
• Flexible availability including weekends, evenings, and holidays.
• Must be organized, reliable, and able to work independently or as part of a team.
• Sensitive to cultural nuances and guest preferences.
• Previous hospitality or guest services experience preferred.
• Multilingual abilities are a plus.

Responsibilities

• Greet guests warmly and assist with luggage handling upon arrival and departure.
• Escort guests to their suites, providing a resort overview and suite orientation.
• Deliver amenities, packages, and guest requests promptly and courteously.
• Maintain cleanliness and readiness of bell carts, lobby areas, and Porte Cochère.
• Assist in staging and moving luggage for group arrivals and departures.
• Monitor guest activity to offer proactive support or transportation assistance.
• Support the Front Office and Concierge teams with guest requests and errands.
• Maintain knowledge of resort amenities, layout, and local area information.
• Comply with safety and security procedures while handling guest belongings.
• Uphold grooming and uniform standards and represent Aman with pride.

Skills

Customer service

Interpersonal communication

Multilingual abilities

Luggage handling

Education

High School diploma or GED

Job description

Aman Group’s Amangiri resort seeks a warm, attentive Bell Attendant to deliver personalized service from arrival to departure. You will greet guests, assist with luggage, escort to suites, and ensure a seamless resort experience in a luxury setting.

Responsibilities include delivering amenities, coordinating with Front Office and Concierge, and maintaining bell area readiness. Flexibility for weekends and holidays is required, with a focus on exceptional guest care.