Guest Experience Bell Attendant

The Crescent Hotels Group; Saint Petersburg (FL); On-site; USD 24,000 - 32,000; Full time

Job summary

Crescent Hotels & Resorts is seeking a Bell Attendant to greet guests with warmth and professionalism, assist with luggage, and guide them through hotel amenities. You will work closely with Front Desk and other departments to ensure a seamless guest experience.

The role emphasizes personalized service, strong communication, and reliability in a fast-paced environment. The position requires standing and walking for long periods, indoor/outdoor work, and lifting luggage.

Qualifications

• Friendly, dependable, and professional; enjoy providing personalized service.
• Strong communication and teamwork are essential.
• Ability to stay composed in a fast-paced environment; willingness to help others.

Responsibilities

• Welcome guests for arrival and departure in a friendly, professional manner.
• Assist with loading, unloading, transporting, and storing luggage.
• Escort guests to rooms and explain hotel amenities and services.
• Provide directions and recommendations for local restaurants and activities.
• Respond promptly to guest requests and communicate with Front Desk and other departments.
• Coordinate transportation needs and assist with arrangements as required.
• Maintain a clean, welcoming lobby and entrance area.

Skills

Customer service

Communication

Teamwork

Reliability

Professional appearance

Job description

Crescent Hotels & Resorts is seeking a Bell Attendant to greet guests with warmth and professionalism, assist with luggage, and guide them through hotel amenities. You will work closely with Front Desk and other departments to ensure a seamless guest experience.

The role emphasizes personalized service, strong communication, and reliability in a fast-paced environment. The position requires standing and walking for long periods, indoor/outdoor work, and lifting luggage.