Luxury Banquet Server — Elevate Guest Experience

Spa Ojai; Ojai (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Spa Ojai is seeking a Banquets Server to join our team and deliver luxury service for group functions and events. You will assist with setup, break down, and ensure flawless guest experiences while showcasing knowledge of food, wines, and local attractions.

Candidates should have at least 2 years of serving experience, be fluent in English, and possess a CA Food Handlers Card. The role requires a professional appearance, strong communication, and the ability to multitask in a fast-paced

Qualifications

• Minimum of two (2) years serving experience in restaurant or banquet setting.
• Fluency in the English language.
• Valid CA Food Handlers Card.
• Professional appearance and demeanor.
• Thorough knowledge of food, wines and spirits.
• Excellent presentation and communication skills.
• Exhibits a warm and sincere approach to guest service.
• Enjoy working in a fast paced environment.
• Ability to provide service efficiently while conveying a warm and friendly demeanor.
• High energy, flexible and adaptable.
• Ability to “read” the guest and anticipate guest needs.
• Ability to remember orders with accuracy.
• Ability to memorize menu items and wine list.
• Ability to work under pressure and in a team environment.
• Ability to exercise patience and diplomacy.
• Ability to multi-task.
• Take initiative.
• Ability to work without constant, direct supervision.

Responsibilities

• Complete opening and closing side work and set all tables according to standard.
• Serve and clear food and beverage items in a friendly yet unobtrusive and professional manner.
• Monitor guest needs throughout the meal to include: re-filling drinks, bussing plates and any other service provided to meet/exceed guests’ expectations.
• De-crumb and buss tables at conclusion of each course
• Reset tables with linen, china, glass and silver
• Attempt to take ownership in resolving guest issues with service/food whenever possible and report issues to Captain/Manager
• Recognize potential intoxicated, disruptive or undesirable guests and report to supervisor
• Maintain cleanliness and organization of all work areas and guest areas

Skills

2+ years serving

English fluency

CA Food Handlers Card

Professional appearance

Food & wine knowledge

Excellent presentation

Guest service warmth

Multitasking

Initiative

Team player

Job description

Spa Ojai is seeking a Banquets Server to join our team and deliver luxury service for group functions and events. You will assist with setup, break down, and ensure flawless guest experiences while showcasing knowledge of food, wines, and local attractions.

Candidates should have at least 2 years of serving experience, be fluent in English, and possess a CA Food Handlers Card. The role requires a professional appearance, strong communication, and the ability to multitask in a fast-paced