Luxury Auto Service Manager - Lead High-Performance Shop

Jaffarian Toyota; Haverhill (MA); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement plan with company match

Employee discounts on vehicle purchases

Opportunities for career growth

Job summary

Jaffarian Volvo Toyota in Haverhill, MA is seeking an experienced Automotive Service Manager to lead our luxury service department. This role requires a hands-on leader adept at building and optimizing a high-performing team. The company is committed to providing exceptional customer experiences and operational excellence.

Key responsibilities include managing service operations, mentoring staff, and fostering strong customer relationships. We offer a competitive salary, comprehensive benefits including health insurance and retirement plans, and opportunities for professional development.

Qualifications

• Proven experience as an Automotive Service Manager or similar role in a dealership.
• Strong leadership skills with a record of developing high-performing teams.
• Deep understanding of automotive repair and service operations.

Responsibilities

• Oversee all service department operations for efficient workflow.
• Manage and mentor service advisors and technicians.
• Develop strong customer relationships to drive retention.

Skills

Leadership skills

Customer service

Automotive repair knowledge

Ability to manage multiple priorities

Tools

Dealership Management Systems (DMS)

Reynolds & Reynolds

Xtime

Job description

Jaffarian Volvo Toyota in Haverhill, MA is seeking an experienced Automotive Service Manager to lead our luxury service department. This role requires a hands-on leader adept at building and optimizing a high-performing team. The company is committed to providing exceptional customer experiences and operational excellence.

Key responsibilities include managing service operations, mentoring staff, and fostering strong customer relationships. We offer a competitive salary, comprehensive benefits including health insurance and retirement plans, and opportunities for professional development.