Luxury Auto Service Front Desk Concierge

MW Imports, Inc.; USA; Vor Ort; USD 19.000 - 29.000; Vollzeit

Benefits dieser Stelle

Health benefits

Employee Purchase Program

Career advancement opportunities

Zusammenfassung

MileOne Autogroup seeks a polished, proactive Full-Time Receptionist for MotorWorld Lexus to greet guests, manage calls, schedule service, and support the service team with documentation and loaner coordination.

The role emphasizes exceptional customer care in a luxury dealership setting, multitasking across clerical tasks, and contributing to a smooth, positive guest experience daily.

Qualifikationen

• One year of related customer service, hospitality, front-desk, or administrative experience is preferred.
• Outstanding verbal and written communication skills and guest satisfaction focus.
• Proven ability to multitask, prioritize, and stay composed during peak hours.
• Strong computer proficiency and familiarity with dealership scheduling systems.

Aufgaben

• Greet showroom and service guests and connect them to the right team.
• Answer and manage a multi-line phone system and take messages.
• Schedule service appointments coordinating with advisors and shop capacity.
• Assist with loaner vehicle check-in/out, driver credentials, and inspections.
• Complete, file, and audit loaner agreements and service documentation.
• Provide general administrative support to management and departments.

Kenntnisse

Customer service

Front desk

Administrative support

Multitasking

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Dealer scheduling/DMS platforms

Jobbeschreibung

MileOne Autogroup seeks a polished, proactive Full-Time Receptionist for MotorWorld Lexus to greet guests, manage calls, schedule service, and support the service team with documentation and loaner coordination.

The role emphasizes exceptional customer care in a luxury dealership setting, multitasking across clerical tasks, and contributing to a smooth, positive guest experience daily.