Receptionist - Luxury Auto, Weekend Availability

Temecula Valley Lexus; Temecula (CA); On-site; USD 33,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401K

Health & Wellness Program

Paid vacation & holidays

Job summary

Temecula Valley Lexus is seeking a friendly Receptionist to greet guests, handle multi-line phone calls, and support busy front-desk operations. The role emphasizes excellent customer service, professionalism, and teamwork within a luxury dealership.

The ideal candidate will have 2 years of receptionist experience, be able to work weekends, and bring strong communication and organizational skills. Automotive exposure is a plus, with a comprehensive benefits package offered.

Qualifications

• 2 years’ experience required as a Receptionist!
• Must have the ability to handle multiple phone lines.
• Must be available to work weekends!
• Automotive Dealership experience a PLUS!
• Service or hospitality industries experience a PLUS!
• Previous retail and/or customer service experience.
• Friendly with high energy and the willingness to go above and beyond.
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
• Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment.
• Must conduct oneself in a professional manner.
• Basic computer and Microsoft Office skills.
• Strive to respect and facilitate teamwork within all departments.
• Professional appearance and work ethic.
• Must be a team player with a strong sense of commitment to the customer and team members.
• Bilingual a PLUS!

Responsibilities

• Answer all incoming calls according to all company policies with exceptional telephone skills.
• Direct phone calls to the appropriate parties as necessary.
• Take written messages from occupied personnel and notify them as soon as possible regarding pending messages.
• Coordinates questions and issues with the appropriate department personnel.
• Addresses customer concerns and issues or escalates them as needed.
• Helps with clerical/office tasks, such as scheduling appointments, maintaining records, sending bills, answering phones, ordering supplies, etc.
• Always maintain confidentiality of company and customer information.
• Answer service department telephone calls to the people requested and best suited to take the call and take written messages when the needed personnel are not available.
• Assist the service staff in contacting customers to inform them that their vehicles have been completed.
• Performs other duties as assigned.

Skills

Phone etiquette

Customer service

Multitasking

Team player

Bilingual

Professional appearance

Tools

Microsoft Office

CRM software

Job description

Temecula Valley Lexus is seeking a friendly Receptionist to greet guests, handle multi-line phone calls, and support busy front-desk operations. The role emphasizes excellent customer service, professionalism, and teamwork within a luxury dealership.

The ideal candidate will have 2 years of receptionist experience, be able to work weekends, and bring strong communication and organizational skills. Automotive exposure is a plus, with a comprehensive benefits package offered.