Luxury Auto Sales Consultant

Sonic-Automotive; Santa Clara (CA); On-site; USD 100,000 - 250,000; Full time

Job summary

Stevens Creek BMW is seeking a Salesperson to assist customers with vehicle purchases, provide model information, and ensure a positive buying experience. This role requires strong communication and a passion for automobiles in a luxury dealership setting.

You will greet customers, conduct test drives, stay up-to-date on model features and pricing, guide through financing and trade-ins, negotiate, and follow up to build lasting relationships that drive repeat business.

Qualifications

• 2–3 years of dealership sales or customer-facing sales experience.
• BMW or luxury brand experience a plus.
• Ability to sell a minimum quota according to dealership standards.
• High end/luxury customer service and excellent communication skills.
• Enthusiasm for automobiles and a genuine interest in helping customers.
• Ability to work effectively in a fast-paced environment.
• Strong negotiation and closing skills.

Responsibilities

• Greet and assist customers in a friendly and professional manner to understand customers' needs and preferences to recommend suitable vehicles.
• Conduct test drives to showcase features and performance.
• Stay up-to-date on the features, specifications, and pricing of all available vehicle models to provide accurate and detailed information about vehicles to customers.
• Guide customers through the sales process, including vehicle selection, financing options, and trade-ins.
• Negotiate and finalize sales agreements in a transparent and customer-friendly manner.
• Follow up with customers after the sale to ensure satisfaction and address any concerns.
• Build and maintain positive relationships with customers for potential repeat business and referrals.
• Collaborate with other sales team members and departments to ensure a seamless customer experience.
• Participate in sales meetings and training sessions to enhance product knowledge and sales skills.
• Work towards achieving individual and team sales targets.
• Utilize effective sales techniques to maximize sales opportunities.

Skills

Dealership sales experience

Luxury brand experience

Quota attainment

High end customer service

Communication skills

Automotive enthusiasm

Negotiation and closing skills

Job description

Stevens Creek BMW is seeking a Salesperson to assist customers with vehicle purchases, provide model information, and ensure a positive buying experience. This role requires strong communication and a passion for automobiles in a luxury dealership setting.

You will greet customers, conduct test drives, stay up-to-date on model features and pricing, guide through financing and trade-ins, negotiate, and follow up to build lasting relationships that drive repeat business.