Luxury Auto Internet Sales Manager - Growth & CRM Lead

indiGO Auto Group; Palm Springs (CA); On-site; USD 75,000 - 300,000; Full time

Benefits offered by this job

Cohesive team environment

Brand new facilities

Advancement opportunities

Paid vacation, sick days and holidays

Job summary

indiGO Auto Group's Mercedes-Benz Palm Springs dealership is seeking a full-time Internet Sales Manager to join our team in our state-of-the-art facility. This is a great opportunity to work for an exciting company in a fast-paced environment.

Oversee inbound internet, digital retailing, phone, and third-party leads, ensuring timely, professional responses. The role emphasizes CRM-based lead management, collaboration with Sales Managers, and performance-driven negotiations.

Qualifications

• Previous automotive sales and/or internet sales management experience preferred.
• Strong understanding of CRM systems, lead management, and digital sales processes.
• High degree of professionalism
• Strong interpersonal (verbal and written) communication skills, team player
• Organizational, multi-tasking, and prioritizing skills
• Professional appearance and demeanor.
• Willing to submit to a drug test and criminal background check
• Valid driver's license and insurable driving record required.

Responsibilities

• Oversee all inbound internet, digital retailing, phone, and third-party leads.
• Ensure timely and professional responses to all customer inquiries in accordance with dealership expectations.
• Monitor daily lead activity, appointment set rates, show rates, and sold conversions.
• Work closely with the Sales Managers to maximize sales opportunities and customer retention.
• Maintain accountability for lead management processes within CRM systems including Tekion or other dealership platforms.
• Ensure all customer communications and follow-up activities are accurately documented.
• Review aging leads and implement action plans to improve engagement and conversion performance.
• Assist in structuring deals, presenting pricing, and supporting negotiations when necessary.

Skills

CRM systems

Lead management

Digital sales processes

Interpersonal skills

Organizational skills

Professional appearance

Tools

Tekion CRM

Job description

indiGO Auto Group's Mercedes-Benz Palm Springs dealership is seeking a full-time Internet Sales Manager to join our team in our state-of-the-art facility. This is a great opportunity to work for an exciting company in a fast-paced environment.

Oversee inbound internet, digital retailing, phone, and third-party leads, ensuring timely, professional responses. The role emphasizes CRM-based lead management, collaboration with Sales Managers, and performance-driven negotiations.