Luxury Alterations Specialist

SAKS & CO; Florida; On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Voluntary benefits

Employee discount

Job summary

Saks Fifth Avenue, part of Exemplar Luxury Group, is seeking an Alterations Associate to join the tailoring team. You will provide customer service and tailoring expertise while performing alterations as required.

You will model customer service principles, maintain high service levels, and adhere to company policies while ensuring a safe, clean work environment and supporting store initiatives. An amazing employee discount is offered.

Qualifications

• Minimum 3 years' fitting and tailoring experience in high-end merchandise.
• Ability to fit and perform alterations on a wide range of garments.
• Knowledge of luxury fabrication and styling; experience with leather, knits, beading is a plus.
• Proficiency with standard sewing, pressing and spotting equipment.

Responsibilities

• Model all Saks Fifth Avenue Customer Service Principles.
• Focus on achieving and exceeding individual performance and productivity goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
• Follow Saks Fifth Avenue policies and procedures.
• Follow alteration workroom policies and Tailor procedures.
• Ability to utilize expertise to make alterations decisions during customer fittings.
• Focus on providing an exceptional customer experience.
• Maintain a clean and safe work environment.
• Support company/store and department initiatives.
• Ad hoc responsibilities as needed.
• Demonstrate leadership with a strong perspective and track record of delivering results within a large organization.
• Generate diverse approaches to problem solving.

Skills

Tailoring experience

Garment alterations

Specialty skills leather/knits

Sewing equipment operation

Quality control

Education

High school diploma

Tools

Sewing equipment

Pressing equipment

Spotting equipment

Job description

Saks Fifth Avenue, part of Exemplar Luxury Group, is seeking an Alterations Associate to join the tailoring team. You will provide customer service and tailoring expertise while performing alterations as required.

You will model customer service principles, maintain high service levels, and adhere to company policies while ensuring a safe, clean work environment and supporting store initiatives. An amazing employee discount is offered.