Luxury Activities Concierge

Ocean House Management; Westerly (RI); On-site; USD 17,000 - 24,000; Full time

Job summary

Ocean House Management's Weekapaug Inn in Westerly, RI seeks an Activities Attendant to deliver exceptional guest experiences through recreational and leisure programs. The role supports luxury Forbes Five-Star service standards and collaborates with Front Desk and F&B to tailor experiences.

You will lead engaging activities such as kayaking, paddleboarding, nature walks, and kids’ programs, manage equipment, monitor safety, and provide daily reports to the Naturalist Manager.

Qualifications

• Minimum 1-2 years experience in hospitality, recreation, or a related field.
• Previous experience in guest services or outdoor activity coordination preferred.
• Experience in a luxury or high-end hospitality environment is a plus.
• Outdoor activity planning and guest engagement experience is desirable.

Responsibilities

• Guest engagement: provide warm, personalized interactions to enhance guest satisfaction.
• Program execution: facilitate activities like kayaking, paddleboarding, nature walks, and family events.
• Equipment management: maintain and organize recreational gear and ensure safety.
• Safety & risk management: monitor guest participation and respond to issues or emergencies.
• Luxury experience curation: tailor activities to provide exclusive experiences.
• Collaboration: coordinate with Front Desk and F&B for guest experiences.
• Event support: assist with seasonal events and VIP experiences.
• Environmental stewardship: educate guests about the local ecosystem.
• Reporting & feedback: provide daily activity reports to the Activities Manager.

Skills

Guest engagement

Outdoor recreation

Water safety

Communication

Teamwork

Swim ability

English fluency

Education

Diploma / GED

Job description

Ocean House Management's Weekapaug Inn in Westerly, RI seeks an Activities Attendant to deliver exceptional guest experiences through recreational and leisure programs. The role supports luxury Forbes Five-Star service standards and collaborates with Front Desk and F&B to tailor experiences.

You will lead engaging activities such as kayaking, paddleboarding, nature walks, and kids’ programs, manage equipment, monitor safety, and provide daily reports to the Naturalist Manager.