Luxurious Reservations Specialist — Aspen Prestige (Commission)

Auberge Collection; Aspen (CO); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Paid time off

Medical, Dental, and Vision plans

401(k) plans with employer contribution

Company stay discounts

Job summary

Auberge Collection in Aspen is seeking a Reservations Agent to provide a luxurious reservation experience for guests. This full-time position requires 2 years in a hospitality role, excellent communication skills, and the ability to resolve guest challenges.

Applicants should have strong people skills, and the position offers a competitive wage of $17/hour plus commissions and a comprehensive benefits package including healthcare and paid time off.

Qualifications

• Two years in a hospitality, spa, or reservations position, preferably at a luxury resort.
• Ability to create professional business letter correspondence.
• Must possess gracious people and sales skills, excellent phone manner.

Responsibilities

• Create a personalized guest reservations experience.
• Respond to guests’ inquiries about reservations and pricing.
• Maintain knowledge of resort facilities and services.
• Assist with guest challenges and ensure resolution.
• Execute billing and financial transactions efficiently.

Skills

Gracious people skills

Sales skills

Excellent phone manner

Team collaboration

Education

2 years in hospitality or reservations

Job description

Auberge Collection in Aspen is seeking a Reservations Agent to provide a luxurious reservation experience for guests. This full-time position requires 2 years in a hospitality role, excellent communication skills, and the ability to resolve guest challenges.

Applicants should have strong people skills, and the position offers a competitive wage of $17/hour plus commissions and a comprehensive benefits package including healthcare and paid time off.