Lux Valet & Guest Services Attendant

Highgate; Ketchum (ID); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan with employer matching

Job summary

Viceroy Hotels in Sun Valley, Idaho, seeks a Door & Valet Attendant to deliver exceptional arrival, departure, transportation, and guest assistance services in a luxury setting. You will support luggage handling and valet operations while ensuring a warm, VIP-friendly first impression.

This full-time role requires a valid driver’s license, the ability to lift up to 100 pounds, and a flexible schedule including mornings, evenings, weekends, and holidays.

Qualifications

• Previous hotel, resort, valet, transportation, guest service, or hospitality experience preferred.
• Luxury hospitality experience preferred.
• Must possess a valid driver’s license with a driving record that meets company insurance eligibility requirements.
• Ability to stand and move throughout the entire shift and lift up to 100 pounds.
• Flexible schedule including mornings, evenings, weekends, holidays, and varying shifts.

Responsibilities

• Welcome guests upon arrival and departure in a professional, warm, and service-oriented manner.
• Assist guests with luggage handling, storage, delivery, and retrieval.
• Escort guests to guestrooms and familiarize them with resort amenities, room features, hotel services, and local attractions.
• Explain the operation of in-room technology, entertainment systems, and guestroom features as needed.
• Provide transportation assistance, valet services, and guest vehicle handling in accordance with resort standards and safety procedures.
• Safely park and retrieve guest vehicles while maintaining awareness of vehicle condition and security.
• Maintain accurate luggage storage, package tracking, transportation logs, and valet ticket procedures.
• Deliver packages, amenities, flowers, laundry, and guest requests promptly and professionally.

Skills

Communication

Guest service

Multitasking

Professionalism

Guest interaction

Education

High School diploma or equivalent

Job description

Viceroy Hotels in Sun Valley, Idaho, seeks a Door & Valet Attendant to deliver exceptional arrival, departure, transportation, and guest assistance services in a luxury setting. You will support luggage handling and valet operations while ensuring a warm, VIP-friendly first impression.

This full-time role requires a valid driver’s license, the ability to lift up to 100 pounds, and a flexible schedule including mornings, evenings, weekends, and holidays.