Luxury Valet & Bell Services Attendant

Viceroy Hotels and Resorts; Sun Valley (ID); On-site; USD 25,000 - 36,000; Full time

Job summary

Viceroy Hotels in Sun Valley, Idaho seeks a Bell, Door, Transportation, and Valet Attendant to deliver luxury arrival, departure, and guest assistance services across resort operations. You will support luggage handling, valet tasks, transportation coordination, and guest orientation while upholding Viceroy’s standards of welcome and sophistication.

This cross‑functional role may flex between bell, door, transportation, and valet duties based on needs; you’ll maintain safety, security, seamless

Qualifications

• Previous hotel, resort, valet, transportation, guest service, or hospitality experience preferred.
• Luxury hospitality experience preferred.
• High School diploma or equivalent preferred.
• Must possess a valid driver’s license with a driving record that meets company insurance eligibility requirements.
• Ability to safely operate a variety of guest vehicles, including manual transmission vehicles preferred.
• Strong communication and guest service skills with the ability to interact professionally with guests and team members at all levels.
• Ability to multitask, prioritize responsibilities, and remain organized in a fast-paced environment.
• Ability to professionally handle guest concerns and operational challenges with sound judgment and composure.

Responsibilities

• Welcome guests upon arrival and departure in a professional, warm, and service-oriented manner.
• Assist guests with luggage handling, storage, delivery, and retrieval efficiently and safely.
• Escort guests to guestrooms and familiarize them with resort amenities, room features, hotel services, and local attractions.
• Explain the operation of in-room technology, entertainment systems, and guestroom features as needed.
• Provide transportation assistance, valet services, and guest vehicle handling in accordance with resort standards and safety procedures.
• Safely park and retrieve guest vehicles while maintaining awareness of vehicle condition and security.
• Maintain accurate luggage storage, package tracking, transportation logs, and valet ticket procedures.
• Deliver packages, amenities, flowers, laundry, and guest requests promptly and professionally.
• Assist guests with directions, recommendations, transportation arrangements, activities, and local area information.
• Maintain current knowledge of local attractions, restaurants, events, transportation services, ski operations, and resort offerings.
• Support Front Office operations by assisting with guest requests, communication, and lobby flow as needed.
• Maintain cleanliness, organization, and presentation standards throughout valet, bell, lobby, and guest arrival areas.
• Assist with room changes, special guest requests, group arrivals, and VIP arrivals/departures.
• Utilize proper radio and communication etiquette when communicating with team members.
• Follow all safety, security, transportation, and operational procedures.
• Attend required meetings, trainings, and departmental lineups.
• Maintain regular attendance, punctuality, professional appearance, and grooming standards.
• Ensure overall guest satisfaction through professionalism, responsiveness, and attention to detail.
• Perform other duties as assigned by management.

Skills

Guest service

Communication

Hospitality

Multitasking

Attention to detail

Driver's license

Education

High School diploma or equivalent

Job description

Viceroy Hotels in Sun Valley, Idaho seeks a Bell, Door, Transportation, and Valet Attendant to deliver luxury arrival, departure, and guest assistance services across resort operations. You will support luggage handling, valet tasks, transportation coordination, and guest orientation while upholding Viceroy’s standards of welcome and sophistication.

This cross‑functional role may flex between bell, door, transportation, and valet duties based on needs; you’ll maintain safety, security, seamless