Lux Spa Concierge & Reservations Specialist

Omni Hotels & Resorts; Eagan (MN); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Dental & Vision benefits

Spa and restaurant discounts

Corporate discounts

Continued education opportunities

Job summary

Omni Viking Lakes Hotel in Eagan, MN is seeking a Spa Front Desk Agent to greet guests, schedule spa appointments and support daily operations of the spa. You will upsell Idlewild services, confirm bookings and guide guests through services, ensuring a welcoming experience.

Ideal candidates have previous customer service experience, flexible availability including nights and weekends, and a professional appearance.

Qualifications

• High school diploma or equivalent.
• Customer service experience.
• Cashier experience preferred.
• Ability to communicate effectively with guests.

Responsibilities

• Greet guests and check them in/out according to Omni standards.
• Schedule spa appointments and confirm them in the system.
• Upsell Idlewild services and products; promote spa offerings.
• Provide tours of the spa and offer beverages as needed.
• Maintain cleanliness and sanitary conditions in guest lounges and locker areas.
• Support training and staff meetings as required.

Skills

Customer service

Communication skills

Team player

Flexible schedule

Cashier experience

Education

High school diploma or equivalent

Tools

Telephone

Computer

Copy machine

Printer

Job description

Omni Viking Lakes Hotel in Eagan, MN is seeking a Spa Front Desk Agent to greet guests, schedule spa appointments and support daily operations of the spa. You will upsell Idlewild services, confirm bookings and guide guests through services, ensuring a welcoming experience.

Ideal candidates have previous customer service experience, flexible availability including nights and weekends, and a professional appearance.