Lux Retail Sales Support: Flexible Schedule & Impact

kate spade new york; San Marcos (TX); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house known for craftsmanship and inclusive style. This Sales Support Associate role focuses on delivering exceptional service at the cash wrap, maintaining a pristine sales floor, and ensuring smooth product flow from receipt to point of sale.

The position emphasizes brand advocacy, accurate transactions, and stockroom organization in a luxury retail setting, with flexible scheduling to meet peak demand.

Qualifications

• Retail experience in luxury environment preferred.
• Knowledge of fashion trends and market competition.
• Proficiency with POS, cash handling, and basic computer skills.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Customer service

English proficiency

Cash handling

Stock organization

Merchandising

Tools

Cash register systems

POS/Mobile POS

iPad/Laptop

Walkie talkie

Price/product sheets

Job description

Coach is a global fashion house known for craftsmanship and inclusive style. This Sales Support Associate role focuses on delivering exceptional service at the cash wrap, maintaining a pristine sales floor, and ensuring smooth product flow from receipt to point of sale.

The position emphasizes brand advocacy, accurate transactions, and stockroom organization in a luxury retail setting, with flexible scheduling to meet peak demand.