Lux Resort Host: Warm Welcome & Reservations

The Dunlin, Auberge Collection; Johns Island (SC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free Parking

Free Team Member Cafeteria

Holiday Pay

Team Member Stay Program

50% off F&B + Spa

Job summary

The Dunlin, Auberge Collection, on Johns Island, seeks a Restaurant Host to uphold a welcoming atmosphere from arrival to departure. You will greet guests, manage reservations and seating, answer phones, and coordinate with service staff to ensure a seamless dining experience.

Ideal candidates have hospitality experience, strong communication, and fluency in English. The role offers on-site work with perks and opportunities to contribute to a luxury guest experience in a coastal setting.

Qualifications

• Prior experience in customer service or hospitality, preferably in a high-end setting.

Responsibilities

• Greet guests warmly, provide courteous service and efficiently handle check-ins and seating.
• Answer phones, take reservations, take in-room dining orders, and maintain accurate records in reservation systems.
• Coordinate with restaurant and/or pool staff to optimize guest placements, avoiding overbooking and ensuring smooth flow.
• Assist with the preparation of station charts, assign stations, and guide servers and support staff in optimal table set-up.
• Maintain cleanliness, sanitation, and organization of the host/hostess station and assigned work areas.
• Monitor and update guest profiles, VIP arrivals, and special requests using reservation systems.
• Ensure menus and wine lists are clean, up-to-date, and well-stocked at all times.
• Resolve guest complaints promptly to ensure satisfaction.
• Familiarize yourself with all hotel services, local attractions, and respond accurately to guest inquiries.
• Collaborate with Food and Beverage Management to set a positive tone for the restaurant environment.

Skills

Customer service

Hospitality

English fluency

Communication

Reservation systems

Tools

Reservation systems

Job description

The Dunlin, Auberge Collection, on Johns Island, seeks a Restaurant Host to uphold a welcoming atmosphere from arrival to departure. You will greet guests, manage reservations and seating, answer phones, and coordinate with service staff to ensure a seamless dining experience.

Ideal candidates have hospitality experience, strong communication, and fluency in English. The role offers on-site work with perks and opportunities to contribute to a luxury guest experience in a coastal setting.