Lux Residential Concierge: Elevate Homeowner Experience

Four Seasons Hotels and Resorts; Los Angeles (CA); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Hourly Rate: $31.30

401(k) Retirement Savings Plan

Excellent training and development

Exclusive discount and travel programs

Complimentary dry cleaning

Complimentary employee meals

Job summary

Four Seasons Private Residences Los Angeles is seeking a Residential Concierge to operate from the Residential Lobby, assessing residents’ needs and offering personalized touches to achieve maximum satisfaction while adhering to Four Seasons policies. You will coordinate building access, assist with vendor scheduling, and provide recommendations on local activities and services.

Strong English communication and a California driver’s license are essential; a range of software tools may be used to

Qualifications

• Reading, writing and oral proficiency in English required.
• Excellent communication skills.
• Ability to use a variety of software.
• A valid California Driver’s License.

Responsibilities

• Respond to resident requests with hospitality and professionalism, offering personalised recommendations and touches.
• Process packages, faxes, messages and mail accurately and promptly; coordinate with attendants for vehicle retrieval.
• Manage access to buildings and units for vendors, contractors, and residents; verify identities and provide appropriate access.
• Maintain current information on local activities, entertainment, and services to assist residents with transportation, tickets and reservations.

Skills

Excellent communication skills

English proficiency

Job description

Four Seasons Private Residences Los Angeles is seeking a Residential Concierge to operate from the Residential Lobby, assessing residents’ needs and offering personalized touches to achieve maximum satisfaction while adhering to Four Seasons policies. You will coordinate building access, assist with vendor scheduling, and provide recommendations on local activities and services.

Strong English communication and a California driver’s license are essential; a range of software tools may be used to