Lux In-Room Dining Specialist

Coury Hospitality; Carmel, Northern (IN, KY); Hybrid; USD 18,000 - 23,000; Full time

Job summary

Hotel Carmichael in Carmel, Indiana, seeks a guest-focused hospitality team member in the Food and Beverage department. This non-exempt role supports room service setup, delivers meals from kitchen to guest rooms, and assists servers and hosts as needed.

Candidates should have prior restaurant or customer service experience, the ability to stand for long periods, and familiarity with basic sanitation and guest etiquette. Regular attendance and a neat uniform are required for all shifts.

Qualifications

• Previous restaurant serving and/or customer service experience.
• Ability to walk and stand for an eight-hour shift.
• Knowledgeable of basic sanitation and guest etiquette.
• Able to communicate effectively with guests and team.
• Comfort with fast-paced service and teamwork.

Responsibilities

• Maximize guest service.
• Set up room service trays with condiments, utensils and linens.
• Deliver food from kitchen to guest rooms as orders are readied.
• Clear used trays from hallways and take dishes to the dish room.
• Transport dirty tableware and sort according to area.
• Maintain professional conduct and guest-facing communications.
• Assist servers and hosts when requested.
• Stay knowledgeable of general guest information.
• Maintain regular attendance and a complete uniform for shifts.
• Communicate with coworkers and supervisors; adapt to volume changes.
• Maintain appearance for station and surrounding area.

Skills

Guest service

Attentive service

Communication

Teamwork

Sanitation basics

Job description

Hotel Carmichael in Carmel, Indiana, seeks a guest-focused hospitality team member in the Food and Beverage department. This non-exempt role supports room service setup, delivers meals from kitchen to guest rooms, and assists servers and hosts as needed.

Candidates should have prior restaurant or customer service experience, the ability to stand for long periods, and familiarity with basic sanitation and guest etiquette. Regular attendance and a neat uniform are required for all shifts.