Elevated Server: Lead Guest Experience in Fine Dining

Coury Hospitality; Carmel, Northern (IN, KY); Hybrid; USD 26,000 - 34,000; Full time

Job summary

Hotel Carmichael, part of Autograph Collection, in Carmel, Indiana, seeks a dining room server who leads guests through the entire dining experience with polished service and extensive menu and wine knowledge.

The role requires strong communication, quick thinking, and a high level of emotional intelligence to create memorable guest experiences. Indiana liquor permit eligibility and professional demeanor are essential.

Qualifications

• Must be able to obtain an Indiana Employee Liquor Permit.
• Ability to think and communicate clearly in high pressure situations.
• Ability to move quickly and gracefully throughout the dining room.
• Demonstrate basic math skills with reading, writing and verbal communication.

Responsibilities

• Greets guests within 1 minute of being seated.
• Leads guests through all aspects of the dining experience.
• Provides gracious and professional food and beverage service in an efficient manner.
• Takes guest beverage and/or food orders and inputs orders accurately in the POS system.
• Retrieves and delivers orders in a timely manner.
• Keeps table areas and bar clean, orderly and stocked.
• Executes wine service when necessary.

Skills

Customer service

Communication under pressure

Wine service knowledge

Menu knowledge

Tools

POS system

Computer operations

Job description

Hotel Carmichael, part of Autograph Collection, in Carmel, Indiana, seeks a dining room server who leads guests through the entire dining experience with polished service and extensive menu and wine knowledge.

The role requires strong communication, quick thinking, and a high level of emotional intelligence to create memorable guest experiences. Indiana liquor permit eligibility and professional demeanor are essential.