Lux Fashion Sales Support — Flexible Schedule

Coach; Castle Rock (CO); On-site; USD 2,066,000 - 2,996,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house founded in New York with a commitment to inclusivity and style. The Sales Support Associate role supports store success through friendly customer interactions, accurate POS operation, and organized stock practices.

Ideal candidates have luxury retail or cashier experience, strong English communication, and a passion for fashion trends. The position requires flexibility to work nights, weekends, and busy periods on-site in Castle Rock, CO.

Qualifications

• 1+ year of luxury retail or cashier experience.
• Knowledge of fashion trends and market competition.
• Strong communication and customer service skills.
• Proficient with POS systems and basic tech tools.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador; support social media engagement.
• Operate POS accurately; maintain cash wrap and adhere to policy.
• Suggest add‑on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments; report discrepancies and keep stockroom clean.
• Manage stock levels; replenish floor and execute visual merchandising updates.
• Support sales floor activities and collaborate with team or management.
• Maintain housekeeping standards and Loss Prevention guidelines.

Skills

Customer service

Communication skills

Attention to detail

Multitasking

Fashion trends knowledge

English proficiency

Tools

Cash register systems

Mobile POS

iPad / laptop

Walkie talkie

Price sheets understanding

Job description

Coach is a global fashion house founded in New York with a commitment to inclusivity and style. The Sales Support Associate role supports store success through friendly customer interactions, accurate POS operation, and organized stock practices.

Ideal candidates have luxury retail or cashier experience, strong English communication, and a passion for fashion trends. The position requires flexibility to work nights, weekends, and busy periods on-site in Castle Rock, CO.