Lux Concierge & Chauffeur for Guest Arrival

Rosewood Hotel Group; Dallas (TX); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical coverage

Retirement benefits

Paid time off

Complimentary room nights

Learning and development opportunities

Global career opportunities

Parental leave

Job summary

Rosewood Mansion on Turtle Creek in Dallas is seeking a Bellperson to warmly welcome guests from arrival to departure, assist with luggage, escort guests to rooms and share knowledge of the hotel and local area.

As part of the Front Office, you will support the Lexus Experience Amazing drive program, providing professional chauffeur service while upholding privacy and hospitality standards.

Qualifications

• High school diploma and a valid Texas driver's license.
• Clean driving record and ability to pass driving-record checks.
• Clear spoken and written English; additional languages welcome.
• Organized, detail-oriented, able to stay calm in a fast-paced guest environment.
• Able to stand/walk for long periods and lift up to 60 pounds.

Responsibilities

• Create a warm arrival and departure experience, welcoming guests and delivering service.
• Handle guest luggage with care, including transporting, tagging, storing and retrieving.
• Escort guests to rooms and introduce hotel facilities and local information.
• Serve as Lobby ambassador with accurate information about services, attractions and directions.
• Support Lexus Experience Amazing drive program with professional chauffeur service and vehicle upkeep.

Skills

Customer service

Communication

Attention to detail

Guest assistance

Education

High school diploma

Job description

Rosewood Mansion on Turtle Creek in Dallas is seeking a Bellperson to warmly welcome guests from arrival to departure, assist with luggage, escort guests to rooms and share knowledge of the hotel and local area.

As part of the Front Office, you will support the Lexus Experience Amazing drive program, providing professional chauffeur service while upholding privacy and hospitality standards.