Part-Time Café Ambassador

PIERCE MOTOR HOLDINGS LLC; Escondido (CA); On-site; USD 21,000 - 28,000; Part time

Job summary

Lexus Escondido is seeking a friendly, customer-focused Part-Time Café Ambassador for the Culture Café team. You will welcome guests, assist with beverage preparation, and share menu knowledge in a fast-paced dealership setting.

The ideal candidate has at least 1 year of customer service experience, strong interpersonal skills, and a customer-first mindset. Training is provided for the right candidate and reliability is valued.

Qualifications

• 1 year or more of customer service in retail, hospitality, restaurant, café, or similar.
• Excellent interpersonal and communication skills.
• Ability to learn quickly and adapt to changing priorities.
• Customer-first mindset and strong service orientation.
• Ability to work independently and as part of a team.
• Ability to build positive relationships with customers and coworkers.
• Barista experience is a plus but not required; training provided.

Responsibilities

• Greet and assist guests with a warm, professional attitude.
• Prepare and serve coffee, espresso beverages, and cafe offerings.
• Educate customers on menu items and offer recommendations.
• Deliver exceptional customer service to internal and external guests.
• Anticipate customer needs and provide proactive support.
• Assist with daily café operations during scheduled shifts.
• Follow cash handling, safety, cleanliness, and security policies.
• Maintain a clean, organized, and inviting café environment.
• Communicate effectively with management and team members.
• Maintain dependable attendance and punctuality.

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Adaptability

Job description

Location: Lexus Escondido | Culture Café
Schedule: Part-Time
Reports To: Café Supervisor

Join Our Team

Lexus Escondido is seeking a friendly, energetic, and customer-focused Part-Time Café Ambassador to join our Culture Café team. This role is perfect for someone who enjoys creating welcoming experiences, connecting with guests, and serving high-quality beverages in a fast-paced environment.

As a Café Ambassador, you will represent the Lexus brand by providing exceptional hospitality to dealership guests and team members. You will help create a positive café experience through outstanding customer service, beverage preparation, and operational support.

Key Responsibilities

• Greet and assist guests with a warm, professional, and welcoming attitude.
• Prepare and serve coffee, espresso beverages, and other café offerings.
• Educate customers on available menu items and make recommendations based on their preferences.
• Deliver exceptional customer service to both internal and external customers.
• Anticipate customer needs and proactively provide support to enhance their experience.
• Assist with daily café operations during scheduled shifts.
• Follow all company policies and procedures related to cash handling, safety, cleanliness, and security.
• Maintain a clean, organized, and inviting café environment.
• Communicate effectively with management and team members to ensure smooth operations.
• Maintain dependable attendance and punctuality.

Requirements

Qualifications

• Minimum of 1 year of customer service experience in a retail, hospitality, restaurant, café, or similar environment.
• Excellent interpersonal and communication skills.
• Ability to learn quickly and adapt to changing priorities.
• Strong customer service mindset with a "customer-first" attitude.
• Ability to work effectively both independently and as part of a team.
• Ability to build positive relationships with customers and coworkers.
• Previous barista experience is preferred but not required. Training will be provided for the right candidate.

Ideal Candidate

The ideal Café Ambassador is outgoing, dependable, service-oriented, and passionate about creating memorable guest experiences. If you enjoy interacting with people, thrive in a team environment, and take pride in delivering exceptional service, we'd love to meet you.