Lux Beauty Advisor: Makeup, Skincare & Customer Experience

Nordstrom, Inc.; Walnut Creek (CA); Hybrid; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical/Dental

Paid Time Off

Merchandise Discount

Retirement plan

Job summary

Nordstrom, Inc. is seeking a Beauty affiliate who will engage customers, perform makeup applications, and analyze skincare needs to recommend products that fit customers’ goals.

You will collaborate with teammates to foster an inclusive, welcoming atmosphere and support both in-store and digital selling efforts. The role involves scheduling appointments, driving sales at events, and maintaining a pristine, customer-ready beauty department while staying current on trends and brand knowledge.

Qualifications

• Passion for customer service and beauty
• Excellent ability to connect with customers and handle concerns
• Multitasking, organization, and follow-through skills

Responsibilities

• Conduct makeup applications and skincare analyses; recommend products
• Collaborate with team to maintain a welcoming environment
• Set and achieve sales goals; use selling tools including text and social media
• Book appointments and drive sales for in-store beauty events and services
• Keep department customer-ready through organization and cleanliness
• Manage sales, refunds, exchanges, and Nordstrom Rewards accounts

Skills

Customer service

Makeup application

Skincare knowledge

Retail sales

Communication

Job description

Nordstrom, Inc. is seeking a Beauty affiliate who will engage customers, perform makeup applications, and analyze skincare needs to recommend products that fit customers’ goals.

You will collaborate with teammates to foster an inclusive, welcoming atmosphere and support both in-store and digital selling efforts. The role involves scheduling appointments, driving sales at events, and maintaining a pristine, customer-ready beauty department while staying current on trends and brand knowledge.