Lux Beauty Advisor — In-Store & Digital Sales

Nordstrom Inc; Seattle (WA); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Merchandise Discount

EAP Resources

Job summary

Nordstrom Beauty Department seeks passionate beauty enthusiasts to create personalized experiences for customers, guiding makeup applications and skincare analyses to meet individual goals. You will collaborate with a team to maintain a welcoming environment and drive sales through both in-store and digital channels.

Ideal candidates stay current on trends, participate in trainings, and build loyalty through Nordstrom Rewards while managing appointments and events with a customer-first approach.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in networking and using technology.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools.
• Book appointments and drive sales for in-store Beauty events and services.
• Keep department customer-ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards accounts.

Job description

Nordstrom Beauty Department seeks passionate beauty enthusiasts to create personalized experiences for customers, guiding makeup applications and skincare analyses to meet individual goals. You will collaborate with a team to maintain a welcoming environment and drive sales through both in-store and digital channels.

Ideal candidates stay current on trends, participate in trainings, and build loyalty through Nordstrom Rewards while managing appointments and events with a customer-first approach.