Lux Airside Experience Specialist

Signature Aviation; Santa Fe (NM); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Paid time off

Tuition reimbursement

Training and Development

Job summary

Signature Aviation in Santa Fe, NM is seeking an Airside Experience Specialist to be the face of our private aviation terminal, delivering a seamless, personalized guest experience from wheels down to wheels up.

You will operate ground service equipment, coordinate with guests and crew, and perform fueling, de-icing, parking, and towing while maintaining safety, security, and high hospitality standards in all weather and shift conditions.

Qualifications

• High School Diploma or GED is required.
• Must be at least 18 years old and legally able to work.
• Ability to pass background checks and airport security requirements.
• Good vision and coordination to assist with aircraft tasks.
• Customer service experience in aviation or hospitality is preferred.

Responsibilities

• Work as part of a team to conduct airside operations safely and efficiently.
• Collaborate with guests, crew, vendors and aircraft to meet service needs.
• Prepare for arriving/departing aircraft and address safety concerns.
• Operate ground service equipment such as fuel trucks, de-icing trucks, GPUs, tugs, stairs.
• Load/unload luggage and cargo; provide professional guest service.
• Provide safe transportation for guests and luggage using shuttle vehicles.
• Maintain clean, safe ramps and accurate service records.
• Adhere to all safety, security, and guest service requirements.

Skills

Hospitality

Guest service

English proficiency

Driver's license

Safety awareness

Teamwork

Education

High School Diploma or GED

Tools

Ground support equipment

Job description

Signature Aviation in Santa Fe, NM is seeking an Airside Experience Specialist to be the face of our private aviation terminal, delivering a seamless, personalized guest experience from wheels down to wheels up.

You will operate ground service equipment, coordinate with guests and crew, and perform fueling, de-icing, parking, and towing while maintaining safety, security, and high hospitality standards in all weather and shift conditions.