Lux Airside Experience & Guest Services Specialist

Signature Aviation; Atlanta (GA); Sur place; USD 22 000 - 36 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Health Savings Account

401(k)

Paid time off

Tuition reimbursement

Training and Development

Résumé du poste

Signature Aviation is seeking an Airside Experience Specialist to deliver a premium guest experience at our private aviation terminal. You will blend hospitality with hands-on operational support, assisting guests from wheels down to wheels up.

Role requires flexibility for nights, weekends, and holidays, outdoor work around active aircraft, and a service-first mindset to ensure flawless guest experiences in a luxury setting.

Qualifications

• High School Diploma or GED required.
• Must be at least 18 years old.
• Must pass company background checks and drug tests; airport background checks may apply.
• Must be legally authorized to work in the U.S.
• Excellent vision and coordination to assist aircraft and fuel inspection; color vision test may be required.
• Valid state driver’s license; CDL may be required in some locations.
• Must exercise good judgment and follow directions from supervision.
• Preferred: 3–6 months aviation, customer service or related experience.

Responsabilités

• Perform airside operations safely and efficiently per SOPs and communicate effectively.
• Collaborate with guests, crew, vendors, and aircraft teams to meet service needs (fueling, de-icing, lavatory, ground power, potable water, parking, towing, etc.).
• Proactively prepare for arriving/departing aircraft and report safety concerns.
• Operate and drive ground service equipment (fuel trucks, de-icing trucks, ground power units, tugs, stair trucks).
• Load/unload luggage and cargo; assist guests and provide friendly service at all times.
• Provide transportation for guests and luggage using shuttle vehicles.
• Maintain clean, safe ramps and operations; manage fuel handling and inventory records.
• Follow security, safety, and emergency procedures as required.

Connaissances

Hospitality

Guest service

English

Driver's license

Safety awareness

Formation

High School Diploma or GED

Description du poste

Signature Aviation is seeking an Airside Experience Specialist to deliver a premium guest experience at our private aviation terminal. You will blend hospitality with hands-on operational support, assisting guests from wheels down to wheels up.

Role requires flexibility for nights, weekends, and holidays, outdoor work around active aircraft, and a service-first mindset to ensure flawless guest experiences in a luxury setting.