Lumber Counter Sales Specialist – Customer-First

Tague Lumber Inc.; Kennett Square (Chester County); On-site; USD 21,000 - 28,000; Full time

Job summary

Tague Lumber Inc. in Kennett Square is seeking a friendly Counter Sales Representative to be the welcoming first contact for customers, online and in person. You’ll help identify products and solutions and ensure every interaction is positive and service‑oriented.

You’ll build relationships, process orders, and support daily operations while learning our POS system and collaborating with teammates to deliver outstanding customer service.

Qualifications

• Strong communication, time management, and organizational skills.
• A customer-first mindset with excellent interpersonal skills.
• Ability to stay organized and effective in a fast-paced environment.
• Experience in lumber, millwork, or building materials sales is a plus, but not required.
• Valid driver’s license required.
• Ability to pass a drug screening, physical, and background check.
• Basic reading, writing, and arithmetic skills required.

Responsibilities

• Welcome and assist customers with a friendly, professional approach, helping identify the right products and solutions for their needs
• Build and maintain strong customer relationships while supporting new business growth
• Accurately and efficiently process sales orders
• Provide clear and reliable product and order information in person and over the phone
• Maintain a positive, professional, and customer-first attitude in all interactions
• Work collaboratively with team members to support smooth daily operations
• Learn and effectively use our point-of-sale (POS) system

Skills

Customer service

Communication

Time management

Teamwork

Tools

POS system

Job description

Tague Lumber Inc. in Kennett Square is seeking a friendly Counter Sales Representative to be the welcoming first contact for customers, online and in person. You’ll help identify products and solutions and ensure every interaction is positive and service‑oriented.

You’ll build relationships, process orders, and support daily operations while learning our POS system and collaborating with teammates to deliver outstanding customer service.