Customer-First Counter Sales Associate - Building Materials

Tague Lumber; Kennett Square (Chester County); On-site; USD 21,000 - 28,000; Full time

Job summary

Tague Lumber in Kennett Square is seeking a friendly Counter Sales Representative to be the welcoming first contact for customers. You will assist walk-ins and handle phone inquiries, helping customers identify products and solutions while building lasting community relationships.

You will process sales orders, provide product information, and maintain a professional, customer-first attitude. A POS system is used daily and teamwork is essential for smooth operations.

Qualifications

• Excellent interpersonal and customer service skills.
• Ability to stay organized in a fast-paced environment.
• Basic reading, writing, and arithmetic skills.

Responsibilities

• Welcome and assist customers with a friendly, professional approach, helping identify the right products and solutions for their needs.
• Build and maintain strong customer relationships while supporting new business growth.
• Accurately and efficiently process sales orders.
• Provide clear and reliable product and order information in person and over the phone.
• Maintain a positive, professional, and customer-first attitude in all interactions.
• Work collaboratively with team members to support smooth daily operations.
• Learn and effectively use our point-of-sale (POS) system.

Skills

Communication

People skills

Time management

Customer-first mindset

Tools

POS system

Job description

Tague Lumber in Kennett Square is seeking a friendly Counter Sales Representative to be the welcoming first contact for customers. You will assist walk-ins and handle phone inquiries, helping customers identify products and solutions while building lasting community relationships.

You will process sales orders, provide product information, and maintain a professional, customer-first attitude. A POS system is used daily and teamwork is essential for smooth operations.