LTSS Care Coach: Field-Based Member Support

Humana Inc; Belleville (IL); On-site; USD 54,000 - 73,000; Full time

Job summary

Humana Inc. in Illinois seeks a LTSS Care Coordinator (Care Coach 1) to assess members’ needs and guide families toward resources for optimal wellness. The role involves home visits, care planning, and collaboration with multidisciplinary teams to meet personal goals.

Travel 75–90% within the region; requires robust interpersonal skills, healthcare experience, and ability to use electronic records and MS Office tools. TB screening and driver's license are required for this field position.

Qualifications

• One or more years of health care and case management experience.
• Experience with Medicare/Medicaid, HCBS, and managed care.
• Proficient with MS Word, Excel, and Outlook.

Responsibilities

• Visits members in homes, ALFs, and long-term care facilities; 75–90% travel.
• Assess needs and plan interventions to meet care goals.
• Coordinate services and monitor progress of care plans.

Skills

Case management experience

Healthcare background

English proficiency

Education

Bachelor's degree in social sciences or related field

Tools

MS Word

Excel

Outlook

Job description

Humana Inc. in Illinois seeks a LTSS Care Coordinator (Care Coach 1) to assess members’ needs and guide families toward resources for optimal wellness. The role involves home visits, care planning, and collaboration with multidisciplinary teams to meet personal goals.

Travel 75–90% within the region; requires robust interpersonal skills, healthcare experience, and ability to use electronic records and MS Office tools. TB screening and driver's license are required for this field position.