Service Center Operations Lead — Growth Path to Manager

CrossCountry Freight Solutions Inc; La Vista (NE); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical, Vision, Dental

401k with match

Paid time off

Job summary

CrossCountry Freight Solutions is seeking an Assistant Service Center Manager to help oversee daily operations at our Omaha, NE service center. You will partner with the Service Center Manager to supervise staff, optimize freight movement, and uphold safety standards while driving customer satisfaction and efficiency.

The role prepares you for advancement to a Service Center Manager, developing leadership and operational skills across dispatch, planning, and performance metrics in a fast-paced

Qualifications

• Minimum of two years of experience in LTL operations or a comparable leadership role.
• Strong leadership and team-building abilities.
• Excellent written and verbal communication skills.
• Effective organizational and multitasking capabilities.
• Capacity to manage safety, compliance and customer service goals.

Responsibilities

• Plan, implement, and oversee staff work to ensure efficiency and compliance.
• Monitor and direct all dispatching activities including tracking and routing.
• Direct work activities to promote safety and ongoing staff education.
• Implement changes to transportation services, policies, or scheduling as needed.
• Ensure staff comply with safety rules, procedures and regulations.
• Collaborate with managers to create and implement goals, procedures, and objectives.
• Build and maintain a culture for safety-focused, productive, low-attrition workforce.
• Coach team members to develop talent and enable growth and effective operation.
• Produce high levels of service, on-time pickup/delivery and low claims.

Skills

Leadership

Team-building

Communication skills

Organizational skills

Multitasking

Problem solving

Decision making

Interpersonal skills

Independent thinking

Job description

CrossCountry Freight Solutions is seeking an Assistant Service Center Manager to help oversee daily operations at our Omaha, NE service center. You will partner with the Service Center Manager to supervise staff, optimize freight movement, and uphold safety standards while driving customer satisfaction and efficiency.

The role prepares you for advancement to a Service Center Manager, developing leadership and operational skills across dispatch, planning, and performance metrics in a fast-paced