Service Center Manager

CrossCountry Freight Solutions, Inc. DBA CCFS; Colorado; On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

401(k) Plan

Uniform Incentive

Paid Holidays

Paid Personal Time-Off

Job summary

CrossCountry Freight Solutions, Inc. DBA CCFS in Durango, CO, seeks a Service Center Manager to direct a team toward top customer satisfaction and on-time delivery. The role emphasizes streamlining processes and improving efficiency, with competitive compensation.

You will lead planning, dispatch operations, and personnel coaching while maintaining high service levels and productivity. This exempt, full-time position reports to the Director of Regional Operations.

Qualifications

• Minimum of five years' experience in LTL Operations or comparable leadership role.
• Strong leadership and team-building skills.
• Effective organizational and multitasking skills.
• Well-developed interpersonal skills.
• Ability to get along with diverse personalities.
• Excellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills.
• Extensive knowledge of the principles, procedures, and best practices in the industry.
• Valid Class A CDL preferred.

Responsibilities

• Assists with planning, implementing and overseeing the work of staff members to ensure efficiency and compliance.
• Monitor and direct all dispatching activities, including tracking, routing, and dispatching transportation vehicles.
• Implement changes to transportation services, policies, or scheduling as needed.
• Coach team members to develop talent.
• Produce high levels of service, including on-time pickup and delivery.
• Produce high level of productivity and optimal levels of labor spend.

Skills

Leadership

Team-building

Communication skills

Organizational skills

Multitasking

Interpersonal skills

Decision-making

CDL preferred

Job description

Job Title: Service Center Manager Department: Durango CO Job Status: Exempt Compensation: Direct Reports: Yes

COMPANY OVERVIEW CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!

SHIFT: Monday-Friday 5:00a-3:00p SALARY: $75,000-$80,000 (based on education and experience) REPORTS TO: Director of Regional Operations DIRECT REPORTS: Yes LOCATION: Durango, CO

JOB SUMMARY

Looking for an exciting and rewarding career in the fast-paced LTL industry? Join CrossCountry Freight Solutions, a network of proven leaders in the LTL industry. CCFS is looking for a Service Center Manager. You will have the challenging role of directing a team with a common goal of providing the highest level of customer satisfaction and delivering goods to clients on time. Your efforts to streamline processes and improve efficiency will be valued and you will be generously compensated for your time, effort, and innovative ideas.

ESSENTIAL JOB DUTIES

• Assists with planning, implementing and overseeing the work of staff members to ensure efficiency and compliance
• Monitor and direct all dispatching activities, including tracking, routing, and dispatching transportation vehicles
• Implement changes to transportation services, policies, or scheduling as needed
• Coach team members to develop talent
• Produce high levels of service, including on-time pickup and delivery
• Produce high level of productivity and optimal levels of labor spend

MINIMUM REQUIREMENTS

• Minimum of five years’ experience in LTL Operations or comparable leadership role.
• Strong leadership and team-building skills
• Effective organizational and multitasking skills
• Well-developed interpersonal skills.
• Ability to get along with diverse personalities.
• Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills.
• Extensive knowledge of the principles, procedures, and best practices in the industry.
• Valid Class A CDL preferred.

BENEFITS

Medical, Vision, Dental, Supplemental, and Life Insurances available. Paid time off, paid holidays, paid community volunteer time Employee Assistance Program (EAP) #CODR

We strive for universal prosperity between our team members, company, customers, and communities. We seek top tier team members who can catch our vision of balancing safety, quality, and productivity.

All regular full-time employees are eligible for CrossCountry's benefit package after 30 days of employment.

Our employee benefit package includes:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k) Plan*
• Uniform Incentive*
• Paid Holidays (after 30 days of service as a full-time employee)
• Paid Personal Time-Off

Regular part-time employees are eligible for these benefits as well.