Service Center Manager

CrossCountry Freight Solutions Inc; Durango (CO); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Paid time off

Paid holidays

Volunteer time

Employee Assistance Program

Job summary

CrossCountry Freight Solutions, a leader in the LTL sector, seeks a Service Center Manager in Durango, CO. You will direct a team to provide on-time pickup and delivery, supervise dispatching activities, and drive efficiency through process improvements.

Join a growth‑oriented network, coach staff to develop talent, and ensure service quality while controlling labor costs. Five years of LTL operations leadership and a CDL are preferred; salary ranges from $75,000 to $80,000.

Qualifications

• Minimum of five years’ experience in LTL Operations or a comparable leadership role.
• Strong leadership and team-building skills.
• Excellent interpersonal, organizational, and communication skills.
• Extensive knowledge of the principles, procedures, and best practices in the LTL industry.
• Valid Class A CDL preferred.

Responsibilities

• Direct and oversee dispatching activities, including tracking, routing, and dispatching transportation vehicles.
• Plan, implement and supervise staff to ensure efficiency and compliance.
• Coach team members to develop talent.
• Produce high levels of service, including on-time pickup and delivery.
• Improve productivity and control labor spend.

Skills

Leadership

Dispatching

Team-building

Interpersonal skills

Communication

Tools

CDL

Job description

## Service Center ManagerApply: Durango CO: Full time: Posted Yesterday: JR101004**Job Title:**Service Center Manager**Department:**Durango CO**Job Status:**Exempt**Compensation:****Direct Reports:**Yes**COMPANY OVERVIEW**CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!**SHIFT:** Monday-Friday 5:00a-3:00p **SALARY:** $75,000-$80,000 (based on education and experience) **REPORTS TO:** Director of Regional Operations **DIRECT REPORTS:** Yes **LOCATION:** Durango, CO **JOB SUMMARY**Looking for an exciting and rewarding career in the fast-paced LTL industry? Join CrossCountry Freight Solutions, a network of proven leaders in the LTL industry. CCFS is looking for a Service Center Manager. You will have the challenging role of directing a team with a common goal of providing the highest level of customer satisfaction and delivering goods to clients on time. Your efforts to streamline processes and improve efficiency will be valued and you will be generously compensated for your time, effort, and innovative ideas. **ESSENTIAL JOB DUTIES*** Assists with planning, implementing and overseeing the work of staff members to ensure efficiency and compliance* Monitor and direct all dispatching activities, including tracking, routing, and dispatching transportation vehicles* Implement changes to transportation services, policies, or scheduling as needed* Coach team members to develop talent* Produce high levels of service, including on-time pickup and delivery* Produce high level of productivity and optimal levels of labor spend **MINIMUM REQUIREMENTS*** Minimum of five years’ experience in LTL Operations or comparable leadership role.* Strong leadership and team-building skills* Effective organizational and multitasking skills* Well-developed interpersonal skills. Ability to get along with diverse personalities.* Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills.* Extensive knowledge of the principles, procedures, and best practices in the industry.* Valid Class A CDL preferred. **BENEFITS*** Medical, Vision, Dental, Supplemental, and Life Insurances available.* Paid time off, paid holidays, paid community volunteer time* Employee Assistance Program (EAP)