Service Center Manager

CrossCountry Freight Solutions, Inc. DBA CCFS; Durango (CO); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

Paid time off

Job summary

CrossCountry Freight Solutions, Inc. in Durango, CO is seeking a Service Center Manager to lead a team and deliver on-time LTL service. You will drive dispatch efficiency, route optimization and staff development while ensuring high customer satisfaction.

The role requires strong leadership, extensive LTL knowledge, and a commitment to safety and quality. Benefits include healthcare and paid time off. This is an exempt, full-time position in the Durango region.

Qualifications

• Minimum five years’ experience in LTL Operations or comparable leadership role.
• Strong leadership and team-building skills.
• Effective organizational and multitasking skills.
• Excellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills.

Responsibilities

• Assist with planning, implementing and overseeing staff work to ensure efficiency and compliance.
• Monitor and direct dispatching activities, including tracking, routing, and dispatching transportation vehicles.
• Implement changes to transportation services, policies, or scheduling as needed.
• Coach team members to develop talent and productivity.
• Produce high levels of service, including on-time pickup and delivery.

Skills

Leadership

Interpersonal skills

Organizational skills

Communication

Analytical thinking

Decision-making

Multitasking

Job description

Job Title:Service Center ManagerDepartment:Durango COJob Status:ExemptCompensation:Direct Reports:YesCOMPANY OVERVIEWCrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!SHIFT: Monday-Friday 5:00a-3:00pSALARY: $75,000-$80,000 (based on education and experience)REPORTS TO: Director of Regional OperationsDIRECT REPORTS: YesLOCATION: Durango, COJOB SUMMARYLooking for an exciting and rewarding career in the fast-paced LTL industry? Join CrossCountry Freight Solutions, a network of proven leaders in the LTL industry. CCFS is looking for a Service Center Manager. You will have the challenging role of directing a team with a common goal of providing the highest level of customer satisfaction and delivering goods to clients on time. Your efforts to streamline processes and improve efficiency will be valued and you will be generously compensated for your time, effort, and innovative ideas.ESSENTIAL JOB DUTIESAssists with planning, implementing and overseeing the work of staff members to ensure efficiency and complianceMonitor and direct all dispatching activities, including tracking, routing, and dispatching transportation vehiclesImplement changes to transportation services, policies, or scheduling as neededCoach team members to develop talentProduce high levels of service, including on-time pickup and deliveryProduce high level of productivity and optimal levels of labor spendMINIMUM REQUIREMENTSMinimum of five years’ experience in LTL Operations or comparable leadership role.Strong leadership and team-building skillsEffective organizational and multitasking skillsWell-developed interpersonal skills. Ability to get along with diverse personalities.Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills.Extensive knowledge of the principles, procedures, and best practices in the industry.Valid Class A CDL preferred.BENEFITSMedical, Vision, Dental, Supplemental, and Life Insurances available.Paid time off, paid holidays, paid community volunteer timeEmployee Assistance Program (EAP)#CODR