Assistant Service Center Manager - Lead Operations & Growth

CrossCountry Freight Solutions; Omaha (NE); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical, Vision, Dental, Supplemental,

Life Insurance

Paid time off & holidays

Employee Assistance Program (EAP)

401k retirement plan with match

Job summary

CrossCountry Freight Solutions is seeking an Assistant Service Center Manager in Omaha, NE. This role partners with the Service Center Manager to oversee daily operations, staff performance, safety, and efficient freight movement.

Ideal candidates have 2+ years in LTL operations or leadership, strong leadership and communication skills, and a track record of improving service and productivity in a fast-paced logistics environment.

Qualifications

• Minimum of two years of experience in LTL Operations or comparable leadership role.
• Strong leadership and team-building skills
• Excellent written and verbal communication skills
• Effective organizational and multitasking skills
• Career oriented and plans for succession at all levels rather than job oriented.
• Capacity to notice details but manage overall view.
• Aptitude to problem solve and utilize troubleshooting skills.
• Independent thinker with the ability to engage team members.
• Well-developed interpersonal skills. Ability to get along with diverse personalities.
• Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills.

Responsibilities

• Assist in planning and overseeing staff to ensure efficiency and compliance.
• Monitor and direct all dispatching activities including routing and dispatching.
• Promote safety and encourage ongoing staff education.
• Implement changes to transportation services and scheduling as needed.
• Ensure staff comply with safety rules and company policies.
• Collaborate with managers to set goals and procedures.
• Build a proactive safety-focused, productive team culture.
• Coach staff to develop talent for growth and operations.
• Deliver high levels of service with on-time pickups and low claims.
• Maximize productivity and optimize labor spend.

Skills

Leadership

Team-building

Communication

Organizational skills

Problem solving

Independence

Interpersonal skills

Detail orientation

Decision making

Job description

CrossCountry Freight Solutions is seeking an Assistant Service Center Manager in Omaha, NE. This role partners with the Service Center Manager to oversee daily operations, staff performance, safety, and efficient freight movement.

Ideal candidates have 2+ years in LTL operations or leadership, strong leadership and communication skills, and a track record of improving service and productivity in a fast-paced logistics environment.