Loyalty Strategy Specialist II

V-Soft Consulting Group, Inc.; Alpharetta (GA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Job summary

V-Soft Consulting is seeking a Marketing Specialist II in Alpharetta, GA to lead loyalty initiatives and customer engagement strategy. The role requires a strong background in loyalty programs and business strategy, with experience in market trend analysis and cross-team collaboration.

The position offers comprehensive benefits including medical, dental, vision, and a 401(k) plan, with competitive compensation and growth opportunities within a premier client environment.

Qualifications

• Bachelor's Degree required or, in lieu of a degree, a high school diploma and 8+ years of work experience in business strategy development, loyalty strategy or customer experience.
• 8+ years of demonstrated experience in loyalty strategy, value proposition, customer engagement strategy development, marketing or business strategy.
• Maintain an awareness of external market customer engagement and loyalty program trends and best practices.
• Partner with client teams to lead assessments and identify data needs including customer spend behaviors and customer research.
• Partner with research team to develop customer experience and loyalty research plans and implement customer research as needed.

Responsibilities

• Provide loyalty and rewards program thought leadership both verbally and in writing for internal and external consumption.
• As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more.

Skills

Loyalty strategy

Customer engagement

Marketing strategy

Business strategy

Education

Bachelor's degree

High school diploma with 8+ years experience

Job description

V-Soft Consulting is seeking a Marketing Specialist II in Alpharetta, GA to lead loyalty initiatives and customer engagement strategy. The role requires a strong background in loyalty programs and business strategy, with experience in market trend analysis and cross-team collaboration.

The position offers comprehensive benefits including medical, dental, vision, and a 401(k) plan, with competitive compensation and growth opportunities within a premier client environment.