Loyalty Strategy Lead – Portfolio & Intake

Best Buy; Minnesota; Hybrid; USD 140,000 - 170,000; Full time

Benefits offered by this job

Competitive pay

Generous employee discount

Physical and mental well-being support

Job summary

Best Buy is seeking a Senior Manager, Loyalty Strategy, Portfolio & Intake to own the strategy engine behind our membership program across all tiers, from free to Total and the co-brand card. You’ll build business cases, run intake for new ideas, and write briefs that drive enterprise prioritization.

This hybrid role requires on-site work in Richfield, MN, with Friday remote work. You’ll partner with Delivery and Go-to-Market to convert member and business needs into a build-ready portfolio and

Qualifications

• 7+ years in product management, strategy, or loyalty programs.
• Proven ability to build business cases and translate strategy into roadmaps.
• 3+ years of financial/analytical experience with data-driven decisions.
• Experience influencing senior stakeholders and prioritization.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Develop membership strategy and value proposition across all tiers.
• Build business cases that size opportunity, return, and trade-offs.
• Own the program portfolio and run a stage-gated intake process.
• Write prioritized briefs and omni-channel requirements handed to Delivery.
• Direct an Associate Manager and a shared Analyst while partnering cross-functionally.

Skills

Product management

Strategy

Business management

Consulting

Loyalty/membership

Customer experience

Education

Bachelor's degree

MBA

Job description

Best Buy is seeking a Senior Manager, Loyalty Strategy, Portfolio & Intake to own the strategy engine behind our membership program across all tiers, from free to Total and the co-brand card. You’ll build business cases, run intake for new ideas, and write briefs that drive enterprise prioritization.

This hybrid role requires on-site work in Richfield, MN, with Friday remote work. You’ll partner with Delivery and Go-to-Market to convert member and business needs into a build-ready portfolio and